Internet is easy but not so enjoyable
eMarketer:

February 8, 2002

eMarketer reports that Canadians think the Internet has made banking and shopping easier, but not necessarily more enjoyable. Of households that have banked online and/or shopped online, 44 percent strongly agree the Internet has made those tasks easier. Thirty-three percent somewhat agree, and 14 percent somewhat disagree. On the other hand, only 27 percent strongly agree that the Net has made shopping and banking more enjoyable. Thirty-eight percent agree, and 20 percent somewhat disagree